Our policies exist to help create a fair experience for everyone and to demonstrate our respect to our clients and staff.
Signing Up For Classes
We do not accept drop-ins. All clients must register for class to secure a spot.
You may sign up online or download our app "Vibe Ten Studio"
Cancelling Your Booking
Class registration can be cancelled up to 3 hours prior to the start of class.
If a cancellation occurs within 3 hours to the start of class, a late cancellation penalty of $19 +hst will be charged to your card held on file.
We kindly ask that you cancel your reservation if you can no longer attend class. If you do not show up to a class you have registered for, a penalty of $19 +hst will be charged to your card held on file.
Smart watches may be worn, however we do require the screen to be off as we practice in the dark and extra light can be disruptive.