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POLICIES

Our policies exist to help create a fair experience for everyone and to demonstrate our respect to our clients and staff.

 Terms & Conditions please read individual contract terms for more details

  • All memberships auto-renew monthly.  Withdrawals are made to your card on file, starting on the date of purchase. 

  • Memberships can be cancelled at any time after the first month.

  • Memberships are not transferable.

  • In the event a default payment occurs, there will be a $25 fee applied after 72 hours if not reconciled. 

  • Memberships and payment schedules will automatically renew every 12 months. 

Putting Your Membership On Hold

  • Holds may requested for up to 2-week periods, 4 times a year. 

  • Holds are meant to accommodate injuries, sickness, or vacations where a regular practice is not possible. 

  • To place your membership on hold, written request via email must be sent to info@vibetenstudio.ca. Please include the start and end date of your requested hold period. Our management team will reply to you within 3 business days with approval or request for more information. 

  • Holds are not guaranteed. 

  • If holds are required beyond a total of 8 weeks, a $25/monthly fee will be charged to maintain current pricing as the studio reserves the right to change pricing at any time.

Cancelling Your Membership

  • To cancel your membership, written notice via email must be given 30-days prior to your next automatic payment date. 

  • If cancellation request occurs within 30-days to your next automatic payment date, Vibe Ten Studio will take one final membership payment and membership privileges will continue for the duration of that additional charge. 

  • To cancel your membership, email info@vibetenstudio.ca

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