POLICIES
Our policies exist to help create a fair experience for everyone and to demonstrate our respect to our clients and staff.
Terms & Conditions please read individual contract terms for more details
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All memberships auto-renew monthly. Withdrawals are made to your card on file, starting on the date of purchase.
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Memberships can be cancelled at any time after the first month.
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Memberships are not transferable.
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In the event a default payment occurs, there will be a $25 fee applied after 72 hours if not reconciled.
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Memberships and payment schedules will automatically renew every 12 months.
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Putting Your Membership On Hold
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Holds may requested for up to 2-week periods, 4 times a year.
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Holds are meant to accommodate injuries, sickness, or vacations where a regular practice is not possible.
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To place your membership on hold, written request via email must be sent to info@vibetenstudio.ca. Please include the start and end date of your requested hold period. Our management team will reply to you within 3 business days with approval or request for more information.
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Holds are not guaranteed.
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If holds are required beyond a total of 8 weeks, a $25/monthly fee will be charged to maintain current pricing as the studio reserves the right to change pricing at any time.
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Cancelling Your Membership
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To cancel your membership, written notice via email must be given 30-days prior to your next automatic payment date.
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If cancellation request occurs within 30-days to your next automatic payment date, Vibe Ten Studio will take one final membership payment and membership privileges will continue for the duration of that additional charge.
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To cancel your membership, email info@vibetenstudio.ca