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POLICIES

Our policies exist to help create a fair experience for everyone and to demonstrate our respect to our clients and staff.

We offer two kinds of memberships: Unlimited Vibes and Gentle Memberships. Both are monthly memberships, designed to meet you with both your schedule and your budget. 

1. Unlimited Vibes Membership gives you unlimited classes per month.

2. The Gentle Membership gives you 6 classes per month. 

Both auto-renew monthly. 

Terms & Conditions 

  • Auto-renew membership contracts are a minimum 3 billing cycle commitment. Withdrawals are made to your card on file, starting on the date of purchase. 

  • Early cancellation of auto-renew memberships are subject to a $50 +hst fee. 

  • Memberships are not transferable.

  • In the event a default payment occurs, there will be a $25 fee applied after 72hours if not reconciled. 

  • Memberships and payment schedules will automatically renew every 12 months. 

Putting Your Membership On Hold

  • Holds may requested for up to 2-week periods, 4 times a year. 

  • Holds are meant to accommodate injuries or vacations where a regular practice is not possible. 

  • To place your membership on hold, written request via email must be sent to info@vibetenstudio.ca. Please include the start and end date of your requested hold period. Our management team will reply to you within 3 business days with approval or request for more information. 

  • Holds are not guaranteed. 

Cancelling Your Membership

  • All memberships are a 3 billing cycle commitment. To cancel your membership after completing the commitment period, written notice via email must be given 14-days prior to your next automatic payment date. 

  • If cancellation request occurs within 14-days to your next automatic payment date, Vibe Ten Studio will take one final membership payment and membership privileges will continue for the duration of that additional charge. 

  • To cancel your membership, email info@vibetenstudio.ca